Getting Started

How do I open a FinPay account?
Opening a FinPay account is free, simple, and easy. You can open an account via https://finpayng.com and clicking "Get Started" For mobility,...
Tue, 4 May, 2021 at 9:42 AM
How can I fund my FinPay account?
The below options can be used to fund your FinPay account: Bank transfer (Instant): You can fund your FinPay wallet using internet banking or bank mobile ...
Tue, 26 Jan, 2021 at 10:36 AM
Can I have more than one FinPay account?
Yes! it is possible to have multiple FinPay accounts. FinPay accounts membership are tied to phone numbers and email addresses. However, one phone number or...
Tue, 26 Jan, 2021 at 10:39 AM
Are there any fees for using FinPay services?
Yes. A subscription fee of N1,000 is charged yearly for account maintenance fees, but only after the initial complimentary subscription period. A KYC fee of...
Tue, 4 May, 2021 at 9:49 AM
I created a FinPay account online, however I did not receive a verification email?
If you do not see it in your main email folder, check your spam folder. Your email service may have accidentally sent our email there. You can have the emai...
Tue, 26 Jan, 2021 at 10:45 AM
What are my daily limits for transactions on FinPay?
Your daily transaction limit is dependent on the KYC level of your FinPay account.   KYC 1: ₦50, 000 per day KYC 2: ₦200, 000 per day KYC 3: ₦5, 000,00...
Tue, 26 Jan, 2021 at 10:48 AM
What is KYC, and why is it required?
KYC, which means ‘Know Your Customer’, is a process through which we identify you so that you can do different levels of transactions on the FinPay platform...
Tue, 2 Mar, 2021 at 9:42 AM
How to verify FinPay emails against other fraudulent parties?
FinPay will always send you email messages from the same email addresses such as support@finpayng.com, noreply@finpayng.com. If you receive an email from an...
Tue, 26 Jan, 2021 at 10:54 AM
What is the maximum amount a FinPay wallet can hold?
The maximum value you can have in your FinPay account is dependent on its KYC level. KYC 1: N300,000 max KYC 2: N500,000 max KYC 3: No limit
Tue, 26 Jan, 2021 at 10:55 AM